Guides
Guides for UK cold callers.
Plain-English guides to UK cold calling law, TPS and CTPS, call recording, and the diallers that keep you on the right side of Ofcom. Every rule quoted from its source.
GuideAre power diallers legal in the UK?Yes. No UK law bans power, predictive or parallel diallers. What's regulated is what they do: silent calls, abandoned calls and recorded marketing messages. Why the word 'power' tells you little, and what actually gets callers into trouble.Updated 3 October 2026GuideRecording sales calls in the UK: what the law requires.The legal authority for recording business calls, the two separate notice duties (your staff and the person you're calling), what to say at the start of a call, retention, and subject access requests. Legal points sourced.Updated 3 October 2026GuideAre there legal hours for cold calling in the UK?PECR, the main law on marketing calls, sets no calling hours for B2B or consumer calls. What Ofcom, the DMA Code and the FCA say instead, and how to choose sensible times to call UK businesses.Updated 3 October 2026GuideProgressive, power, parallel and predictive diallers under Ofcom's rules.What each dialler type does, how vendors define them and contradict each other, how Ofcom calculates an abandoned call rate, why that rate leaves out silent calls, and Ofcom's past penalties.Updated 3 October 2026GuideTPS and CTPS for B2B callers: who is on which register.Limited companies use the CTPS, but sole traders and ordinary partnerships use the TPS. Which register applies to which business, how long registration takes, when you can call a registered number, and why B2B callers screen against both.Updated 3 October 2026GuideUK cold calling law in 2026: what B2B callers actually have to do.PECR, TPS and CTPS, caller ID, Ofcom's abandoned call rules, call recording, UK GDPR and the new 2026 fines, with the source for every rule. Written for founders, agencies and sales teams who make live calls to UK businesses.Updated 3 October 2026